Financial Policies

We welcome you to our office. We are committed to your treatment being successful. Please understand that payment of your bill is part of your treatment. The following is a statement of our financial policy, which we require you to read and sign prior to any treatment.

Payment is expected as services are rendered. If you are covered by dental insurance, we expect payment for deductibles and co-payments on the date of service. For your convenience we accept Cash, Check, Visa, MasterCard, American Express, Discover and CareCredit.

Regarding Insurance

We are happy to extend the courtesy of billing your insurance company for you. However, in order to provide this service to you, we must have COMPLETE insurance information and confirmation of your coverage. It is your responsibility to fill out the necessary forms that give us all the insurance information required. If this information is not provided to us in a timely manner, we will be unable to bill your insurance company for you and you will be expected to pay in full for services rendered. If we have not received payment from your insurance company within 45 days of billing, the balance is due and payable by you, the patient. Your insurance is a contract between you and your insurance company and we are not a party to that contract. You will be expected to contact them directly if a problem should arise. We expect all balances to be cleared in less than 60 days.

We do NOT accept or file with Medicare, Medicaid, and/or any medical insurances.

Usual and Customary Rates

"Usual and Customary Rates" are fees that are decided by each insurance company. Our practice is committed to providing the best treatment at reasonable fees for the services we provide. We are committed to helping you receive the treatment you need or want. You are responsible for payment regardless of any insurance company's arbitrary determination of usual and customary rates. Please keep in mind that we can only ESTIMATE what your insurance will pay, since each insurance company has their specific limitation and exclusions.


For all accounts over 60 days with amounts due, and without prior arrangements through our office, there will be a finance charge of 1.5% per month or the maximum allowable amount, whichever is greater.

All returned checks will be subject to a $25.00 returned check fee.

All accounts over 120 days will be assigned to a collection service for processing. Should this situation arise, you agree to pay any reasonable additional fees, including any and all collection agency, legal fees and/or court costs, necessary to collect this account.

We understand that emergencies do arise. However, because we reserve specific times for you and your treatment, a 24 hour notice for non-surgical appointments and a 48 hour notice for surgical appointments is required. Otherwise a charge of 50% of the scheduled appointment will be billed to your account. Rescheduling of a surgical appointment will require a 20% non-refundable deposit. While we are pleased to provide courtesy reminders to confirm your appointments, this is a courtesy and we ask that you not rely solely on this. It is the patient's responsibility to know their appointment times.

You will need to sign this form in person, you can download a copy of this form BUT YOU MUST sign it at our office.

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